Innocent is the Head of Recovery Department; previously he was the Head of Corporate Credit Department from 2010 through 2017; and has worked with the Bank since 2004.

Innocent has extensive experience in credit analysis and management gained from having worked with the Rwandan Banking sector for over 23 years.

Prior to joining the Bank; Innocent worked at Banque Commerciale du Rwanda (BCR) which is now I&M Bank for 5 years as Corporate Credit Analyst.

He has been instrumental in managing the Bank’s credit risk as well as the consistent growth in Bank’s loan portfolio. Hence, this has contributed in bringing major improvements in asset management and quality.

Innocent holds a Bachelor’s degree in Economics from the National University of Rwanda.

Kevin Rudahinduka is the Director of Aheza Transformation Program at Bank of Kigali Plc. Before taking up the new role, he was Head of Digital Banking and also headed Electronic and Digital channels in the bank prior to that.

Kevin has also worked as Head of IT for KCB Bank Rwanda LTD, CIO for I-Finance Microfinance Bank in Kinsasha, DRC and CIO for Urwego Opportunity Bank (UOB). In his capacity, as Chief Information Officer, he managed ICT operations and Innovation Technology.

Kevin holds a Master’s degree in Information Technology from Carnegie Mellon University.

Charles is the Head of Treasury at Bank of Kigali Plc, ACI Certified, he is responsible for the Bank’s assets and liabilities management, liquidity, funding and foreign exchange transactions.

Charles has 18 Years banking experience mainly in Treasury and Branch operations. Prior joining Bank of Kigali, he worked with I&M Bank Rwanda and KCB Bank Rwanda LTD in different Treasury positions.

He holds an MBA in Finance & Accounting from Mount Kenya University and a Bachelor in Management from Université Libre de Kigali.

Emmanuel Nkusi is the BK Group Plc and Bank of Kigali Plc Company Secretary – Head of Corporate Affairs. Prior to this, he was the Chief Legal and regulatory Affairs Officer/Company Secretary of (KTRN Ltd) Korea Telecommunication Rwanda Networks Ltd.

He also served at Tigo Rwanda Ltd, a Millicom Inc. Subsidiary, as Legal Manager and Company Secretary.

Before joining the Telecommunication Industry, he served as Acting Head Legal and Company Secretary in (Banque Commerciale du Rwanda BCR) now I&M Bank and Head legal and Company Secretary at Ecobank Rwanda Ltd.

With 18 years’ experience (in both public sector –Supreme Court of Rwanda legal advisor - and private sector) he has been involved in various legal opinion drafting matters; contract drafting and negotiation; successful merger and acquisition transactions, taking part in solving conflicts, representing companies in arbitration and being part of regulatory investigations in both the Banking and Telecommunications industries.

With the extensive senior corporate legal advisory services experience, Emmanuel has earned required skills in managing legal complex problems and corporate governance exposure for Board of Directors’ affairs.

He holds a Bachelor’s Degree of Law (LLB) and a Master’s degree in International Business Law. Emmanuel has participated in various certification programs on regulatory affairs management and legal advisory across the world. He is a Certified In-House Corporate Counsel from the Institute of Corporate Counsel USA – Association of Corporate Counsel, Washington DC.

He serves as Board member of the East African Business Council.

Rose Ngabire is currently Head of Customer Experience Management. Over a ten-year period at Bank of Kigali, Ms. Ngabire has served the bank in various managerial positions including Head of Consumer Banking, Premier Banking Manager and Marketing Manager. Improving the bank’s quality of customer service and promoting that customer-experience philosophy and entrenching it as a company culture is her mission. She led the team that set up our High Net worth & VIP.

Prior to joining the Bank, Rose served at Rwandan High commission in London United Kingdom as Administrative Attaché in charge of communication and public relations.

Rose holds an MA International Relations and Globalization from London Metropolitan University in the United Kingdom and Bachelor of Commerce degree from Barkatullah University in India. She has undergone various management and leadership training by John C. Maxwell.

Jacqueline is the Head of Internal Audit department at Bank of Kigali Plc. She joined the Bank in July 2018. Prior to joining the Bank, she worked at BDF (Business Development Fund) as Head of Finance department for over 7 years where she was in charge of financial accounting and reporting, financial analysis, Taxation, Budget preparation and control and systems implementation.

At BDF also, she was the chairperson of the Credit committee and on the committees of both IT and Portfolio. She also previously worked with KPMG and then KPS Associates both audit and consultancy firms as senior auditor doing financial audits and reporting and consultancy work for 7 years.

At Bank of Kigali Plc, my main role is to help the bank accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, Control, and Governance processes.

Jacqueline holds a Bachelor of Business Administration degree specializing in Accounting from university of Science, Technology and Management (KIST). She is a Certified Chartered Accountant and a member of the Institute of Certified Public Accountants of Rwanda (ICPAR). She has undergone a series of training especially in leadership.

Jacqueline serves as a Board member of Rwandair, Rwanda Revenue Authority, and Crystal Ventures Ltd(CVL). She is the chairperson of Board Audit and Risk committee of Rwandair and Board Audit committee of CVL.

Jacqueline holds a Bachelor of Business Administration degree specializing in Accounting from university of Science, Technology and Management (KIST).

She is a Certified Chartered Accountant and a member of the Institute of Certified Public Accountants of Rwanda (ICPAR). She is also a member of Institute of Internal Auditors, Rwanda Chapter. She has undergone a series of training especially in Corporate Governance, leadership and risk management.

Mami has more than fifteen years of experience in Human Resources. She started her HR career in the energy sector (Electrogaz) in 2005.

She started with the banking sector in 2007 where she worked with Access Bank Rwanda SA for 4 years as Country Human Resources Manager.

Her areas of expertise are change management, company reorganization and structure definition, performance management, skills audit, compensation and benefit, talent management and manpower planning, policies and procedures definition and alignment.

Mami went back in the Banking sector in 2014 when she joined Guaranty Trust Bank (Rwanda) Plc as a Country Head of Human Resources; she had to drive the change management journey and played a strategic role during the Bank’s integration process. In April 2017, she joined Bank of Kigali where she is working as Head of Human Resources.

Mami holds a Bachelor degree in Sociology from Independent University of Kigali and an MBA from Oklahoma Christian University. She has undergone different leadership and management courses that strengthened her with mentorship and coaching capabilities and has recently received a Certification in Coaching from Kora Coaching Leadership Academy.

Barnabas Kalenzi is currently the Head of Business Intelligence in charge of coordinating the business planning process to ensure timeliness and quality in the process, a position he held till August 2019.

He coordinates research and strategy to ensure the availability of data that advises timely and quality strategy development for the bank. Prior to that, He was Head of Business in charge of developing and leading the implementation of the bank’s strategy covering Corporate, SMEs, NGOs and digital business banking in Bank of Kigali.

He previously worked in Auditing and Financial Planning for private consultancy firm (KPS Associates/Consulting), after which he went on into Corporate Banking starting with Ecobank as an Account Manager in 2013 and becoming Head of Corporate Banking in 2016.

He joined Bank of Kigali in April 2017 assuming the position of Head Corporate Banking managing the corporate and SME banking portfolio after which he became Head of Business in 2018.

Barnabas has managed to establish relationships with clients operating in the country and within the region managing their day to day needs in terms of financing and cash management solutions, managing a portfolio including multinational companies, regional corporates, public sector corporates, Non Business Associations, SMEs and the bank’s digital business. Barnabas is a holder of a degree in Finance and Planning from Nelson Mandela Metropolitan University in South Africa

Aimable Malaala is the Head of Compliance, Litigations. His main duty is to ensure that the Bank complies with National laws and Regulations and international best practices in Banking. As the Head of litigations department he manages all litigations for and against the bank and liaises with all Judicial and Para-Judicial institutions in matters concerning the law.

He brings vast experience to the Bank in the areas of Commercial Litigation and Arbitration, Insolvency Administration and Receivership, Energy and Corporate Finance. Prior to joining Bank of Kigali, he was a Principal State Attorney and Head of Civil Litigation Department at the Ministry of Justice/Office of the Attorney General where represented the Government of Rwanda in different cases at national, regional and international courts and also advised the Government of Rwanda on numerous projects in Energy, Infrastructure and Finance. He was part of the team of legal experts negotiating Political federation of the East African Community.

He served for 8 years as a member of Government Commission in charge of settling disputes against the Government out of court. Aimable holds a Bachelor of Laws degree (LLB) from the National University of Rwanda 2005, a Master of Laws (LLM) in International Human Rights from Utrecht University (The Netherlands) 2007, Master of Laws (LLM) International Business Law from University of Liverpool (United Kingdom) 2011, a Post Graduate Diploma in international environmental Law (UNITAR) and holds a diploma Legal practice from Institute of Legal Practice and Development.

Aimable is certified Anti- Money Laundering specialist (CAMS) He is a member of the Rwanda Bar Association & the East African Law Society, a member of the Chartered Institute of Arbitrators (CIArb) and a qualified Adjudicator under Kuala Lumpur Regional Centre for Arbitration.

Jean Luc is the Head of Information Security since January 2020. He has a wealth of experience in IT infrastructure as well as Information Security.

Prior to joining this current position, he was the IT Security Manager at Bank of Kigali Plc, IDC Network Manager at Africa Olleh Services and Head of Network and System at the University of Rwanda.

Jean Luc holds a Master’s degree in Computer Sciences from University of Rwanda and a Bachelor’s degree in Information Technology from the National University of Rwanda. He also has several professional certificates in IT, cyber security and information security.

Fabrice is the Head of Operations. He has a wealth of experience and career spanning over 16 years in the banking sector with an intellectual background.

In the last 3 years, Fabrice was leading the negotiations on high-value or strategic categories and identification and realization of cost-saving and cost-reduction opportunities for the bank.

In the last 3 years, Fabrice was leading the negotiations on high-value or strategic categories and identification and realization of cost-saving and cost-reduction opportunities for the bank.

Fabrice’s exposure spanned through a number of job functions including: Credit, Banking operations, Risk, and managerial position in Treasury, Taxation, and Financial Control & Budget.

Fabrice holds a BBA Majoring in Finance from Kigali Institute of Science and Technology and is a Certified Procurement professional.

Audrey Kazera is the Head of the Marketing Department at Bank of Kigali Plc. She is passionate about marketing and building brands that put customers at the center of everything they do. Her areas of expertise include Advertising, Communications & PR, Brand Management, Marketing Research and Events Management.

Prior to joining Bank of Kigali, Audrey was the Senior Manager Promotions & Customer Loyalty at RwandAir where she headed the airline’s Marketing Section. She also served as Head, Consumer and Market Understanding at TIGO Rwanda where she led all marketing research activities and contributed to the development of the company’s marketing strategy.

Audrey holds a Bachelor’s Degree in Applied Mathematics from the National University of Rwanda and a Master of Business Administration from Oklahoma Christian University.

Levi Gasangwa serves as Bank of Kigali’s Head of Corporate Banking Department. He has 13 years’ experience in the banking sector, with expertise in Relationship Marketing, Credit Risk Management and was involved in various bank projects namely Credit Management information systems and digital transformation program.

Prior to joining BK, Levi worked for KCB Bank Rwanda in Credit monitoring, Reporting and Administration; Access Bank Rwanda in Commercial and Institutional Banking and Fina Bank Rwanda in SME lending.

Levi holds an MBA in Finance Delta mu Delta from Oklahoma Christian University and a Bachelor of Commerce degree in Business Management and Marketing from Damelin- Oxford Brookes University in Johannesburg South Africa.

He is a Certified Professional Banker by the Rwandan Banker Association and has undergone executive training in Access Banking School of Excellence in Lagos Nigeria.

Serge MUKIZA is the Head of Risk Department at Bank of Kigali Plc.

He is responsible for the development and implementation of a risk management strategy to respond to risk factors in a proactive manner in support of the bank’s growth strategy.

He has a vast banking knowledge with 12 years of experience, including 9 years in Enterprise Risk Management. Prior to joining Bank of Kigali, as a Risk Manager, he was the Financial Risk Manager at KCB Bank (Rwanda). He also worked for Access Bank (Rwanda) in different positions in Operations, Business and Credit Risk Management.

Serge is pursuing an MBA in Finance from Oklahoma Christian University and holds a Bachelor’s degree of Business Administration specializing in Accounting from Adventist University of Central Africa (AUCA). He is also a certified Lead Risk Manager, certified ISMS Lead implementer and certified BCMS Lead Implementer.

During his career, He has undergone a series of professional development trainings at renowned institutions such as PECB, the Institute of Risk Management (IRM), Compuscan academy, CRESTCOM International, Fleming Gulf FZE, Intellisys business solutions, School of Excellence banking, etc.

Arlette Munezero Wiclef is Bank of Kigali’s Head of Information Technology. She has over 13 years of experience in Information Technology of which 6 in IT leadership roles.

She has a record of accomplishment in Strategy and IT Operations Management, Project Management, Systems Deployment and Policy Development.

Prior to joining Bank of Kigali Plc, Ms. Arlette was the Deputy Commissioner for Information Technology and Information Systems of Rwanda Revenue Authority (RRA) and she has played a key role in its digital transformation journey. She has occupied several positions in the same institution including Head of IT Strategy and Risk Management and served as a Senior Systems Administrator. She has also 2 years’ experience in academia.

Arlette holds a Master’s Degree in Information Technology from the University of Madras/ India.

Zachary Matu is responsible for the leadership & management of IT Core systems at the Bank of Kigali Plc. He has over ten years of experience within the payments and finance industry and previously served as our Head of Engineering, and Integration Engineering Lead at the Digital Factory.

Before joining BK, he worked for Synapse Data Systems LTD as a Senior Principal Software Engineer and at the National Bank of Kenya as an Applications Developer.

He holds a master's degree in Mobile Telecommunications & Innovation from Strathmore University, Kenya, and a bachelor's degree in Computer Science from Egerton University, Kenya.

Noella M. Mupole Joined Bank of Kigali in January 2020 leading the ERP project implementation under the Aheza Transformation Program. She is now the Deputy Program Director of Aheza Transformation Program.

Noella has a strong experience in worldwide known ERP systems (SAP, ORACLE and IFS) with extensive project management and business applications implementation skills as well as consultancy capabilities in different industries, both public and private. She implemented ERP in different industries ranging from Food and Beverage, Manufacturing Company, Security Company, Construction Companies, Pharmaceutical industries, Petroleum industries, NGO’s and Insurance companies.

Noella previously worked at Rwanda Energy group as the Head of ICT in EUCL and covering the Group Holding. She was also the group IT Director in one of the biggest investment company in Rwanda: Crystal Ventures Limited. Noella also served as an independent board member in COPEDU PLC prior to joining Bank of Kigali.

She holds a BCOM Honors degree in Informatics from the University of Pretoria and a bachelor’s degree in information management from the Adventist University of Central Africa.

Noella is people centric and a strong agent of peer knowledge sharing.

Christa Sangwa is the Head of Investor Relations at BK Group Plc. She joined the bank in February 2017 in the CEO and Chairman’s office and moved on to the Investor Relations Department, under Finance. She is currently based in Nairobi, Kenya; where she heads Bank of Kigali Representative office.

Helping investors (current and potential) make informed decisions in their actions regarding the Group’s equity by providing up-to-date information about the Group’s operations, financials, and strategy is her mission.

Prior to joining BK, Christa worked as a Senior Funding Coordinator for The War Amps, a Canadian NPO; and prior to that, as an Information Officer for the Government of Canada.

Christa holds a Bachelor’s Degree in Science w/ Minor in Mathematics from the University of Ottawa, Canada.

Darius is the current Head, SME department. Darius is passionate about coaching and training people. Darius’s hobbies include traveling, socializing with friends and yoga.

Darius holds a Bachelors of Business Administration Management and Marketing from Stratford University (New Delhi).

African Union Avenue Rukiri I, Remera | Kigali – Rwanda | Email dmukunzi@bk.rw

Darius has been in the financial industry for the past 8 years, having started with GTBank Rwanda, then Business Partners International Rwanda, an SME Fund that actively supports entrepreneurial growth by providing financing, specialist sectoral knowledge and added-value services for viable SME businesses in Rwanda. The last position held was in NCBA Bank Rwanda, as the Senior Manager for the SME and & Retail department. Darius has received several trainings in Credit Analysis and writing skills, Advanced Due Diligence and Credit Management Process. Darius has had experience in onboarding and Managing Corporate, SME and Retail customer in the course of his career as well as the implementation of Bank products and segmentation.

Yves Kayihura joins Bank of Kigali PIc as a Head of Retail Banking – Retail Banking Department. He has 15 years of working experience in Banking Sector and has gained expertise in Retail Banking, Bank Operations, Customer Experience and Treasury.

Yves holds a Bachelor's Degree in Administration from Kigali Independent University.

Yves has worked with other financial institutions where he has contributed in Hospitalization, Customer Service and Retention by Good Quality Products & Services Assurance and Sales Boosting.

Yves is a Certified Expert in Microfinancing from Frankfurt School of Finance & Management, with an ongoing African, Future Leaders Program from Egyptian Banking Institute. Positions held range from Junior Positions in Bank, Account Relationship Manager, Head of Operations, Head of Retail Banking, Head of Personal, Banking to Head of Customer Experience & Quality Assurance.