Write to Us

  Send a Query
  Complaints
  Compliments

Download a complaint File and send it back to bk@bk.rw

Personal Account Opening Form, fill it and email it back to us
ATM complaint file for Individuals, fill it and email it back to us
Internet Banking Business application form, fill it and email it back to us
Loan Application Form, fill it and email it back to us
Download Checklist of loan applicaction, fill it and email it back to us
BK Digital Channels Retail Customer Registration Form, fill it and email it back to us
Turikumwe special loan application from, fill it and email it back to us at bk@bk.rw
The E-Banking-Mobiserve Form, fill it and email it back to us at bk@bk.rw
Request for online banking Spacimen, fill it and email it back to us at bk@bk.rw
Request for online banking form, fill it and email it back to us at bk@bk.rw

Our Contact Center

  Telephone
4455(Local Call)
(250)788-143-000
 Text Phone
(250)788-319-112
 Email
bk@bk.rw
 Operation Hours
24/7 Services

 

Have a question? Find answers here.

Do you need advice?
Call (250) 788-143-000.