Browse our frequently asked questions.
Answers should be easy to find. Browse our top customer service questions below. If you still can't find what you're looking for, contact us by the method most convenient for you or request a callback.- Deposits and withdrawals
- account opening
- FAQs account opening
- Payments
- Core Banking System Upgrade
- Diaspora Banking service
- What is BK class A agent
- What is cash advance on POS
- Bank of Kigali post of sale machine (POS)
- BK Yacu
- BK Quick
- Bk Push pull service
- BK Money
- Bank of Kigali mobile services (BK Mobile)
- Internet Banking
- Bank of Kigali cards